Dear Selling Partner,
I hope this message finds you well.
We have recently observed an increase in the use of non-standard vehicles for deliveries to our fulfillment center. Unfortunately, these vehicles are not compatible with our dock levelers, which are essential for safely offloading shipments. As a result, this has led to significant delays and safety concerns.
To ensure smooth and safe operations, we kindly request your support in addressing this issue. Please engage with your delivery partners to ensure that vehicles used for shipments to our fulfillment center are compatible with our equipment and adhere to our operational standards.
Your prompt attention to this matter is crucial to avoid further disruptions and ensure the efficiency of our logistics process.
Thank you for your cooperation.
Non-Standard Trucks – Side hinges block dock levelers (Dock levelers failed to engage – Risk to associate falling into the gap)
Acceptable truck – Side hinges not present/removed
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