Assist your clients 365 days a year with our Chatbot solutions
Business is designed to run smoothly to serve your customers/clients, but in the real sense, it can never be a hundred percent efficient. Your customers will always have complaints about your service, which you must provide a solution for them.
Also, new customers will enquire about your services and would want a timely response; else you might lose them to your competitors. Oh no! We don’t want to see that happen to your business.
Research shows that responding to customers’ queries or inquiries will keep them with you. Of course, people love their needs to be met on time. No one has time to waste.
Live Chat on your businesses website will enable you to interact with your customers in real time and with little to almost no effort!
Medialinks specializes in incorporating live chat functionalities to your company’s website.
Apart from offering custom made chatbots, we offer consultation, implementation and migration on other chat platforms such as Chatfuel, ManyChat, Intercom and more.
There are many proven benefits to have a live chat bot on your website such as
Real Time Engagement
Being able to chat in real time with your customers
Improved Conversion Rates
The average conversion rate increment achieved with chatbots lands between 10-100% depending on the industry.
Instant Answers
Customers simply do not like to wait for assistance — Chatbots are a smarter way to ensure that customers receive the instant response that they demand.
Lead Generation
By deploying chatbots, you can engage your customers with personalised messaging throughout their journey by guiding and recommending them in making quick decisions. Hence, increasing your lead generation efforts.
Bots Save Time & Money
Time is money in business. Chatbots empower your business and save time by providing the first level support that filters a customer request before it is directed to the team
Reduce Human Errors
Manual work has a risk of errors that can eventually create big problems. Accuracy is guaranteed with chatbots.
Automate
Automate responses according to your wants and needs
Build Trust
Real human support to get you greater value and stronger relationships based on trust.
Reduce Human Errors
Ensure greater user experience by engaging with your website visitors via Chat Outsource.
Automation in Business is the future - Chatbots are a crucial part of automation