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WhatsApp Business API

Cheerful man chatting on cellphone in shopping mall

WhatsApp API for Business - Tap Into WhatsApp Business

Known to many, texting is the new and efficient form of communication. We find that texting and minimal calling methods are one of the most sought after forms of communication in the 21st century. For this very reason, applications such as WhatsApp are primarily used to communicate with family, friends and now a days even customers.

WhatsApp API has allowed for many businesses to communicate directly to customers either through Chatbot Integration or through connecting customers directly to a service member within your business.

Imagine being able to assist your clients 365 days a year, without going above your budget, and in record time, you have a huge return on investment.

We understand that feeling. Running a business can be draining, especially with countless meetings and staff to handle. That’s why you need a WhatsApp ChatBot for the smooth running of your business.

It helps you Automate your company. It makes it easier than ever to integrate conversational ChatBots; they allow you to automate responses, questions, and even perform bot-to-bot actions without having to alter your schedule or program for the day. That way, you save more time and also make more money.

We can help you build a chatbot that is as simple or smart as you like. We want you to always be there for your customers in an instant and wherever they are in the world. No coding is required.

WhatsApp Chatbot is best suited for medium and large enterprises that want to provide effective support and relevant information to customers across their entire journey.

WhatsApp CHATBOT Capabilities include:
✓ Immediate response
✓ Multi-lingual conversations
✓ Unlimited conversations
✓ You only need one ChatBot
✓ Machine Learning

At Medialink, we are experts in WhatsApp ChatBots. We manage and unify your customer service with its best-known channel: WhatsApp.
We understand your customers’ requests through Natural Language Processing.
The only limit is your imagination!

The benefits of WhatsApp Business API are

24/7 Customer Support

Be there for customers 24/7 on their preferred channels and simultaneously handle more queries at once without keeping them waiting.

Lower Costs

You spend less on contact center when you use a WhatsApp chat bot. What makes it effective can handle countless queries on your WhatsApp without having to spend over the odds.

Artificial Intelligence

Create conversational experiences by using our Natural Language Processing (NLP) engine that recognises customer intent.

At Medialinks, as a part of improving your company’s digital marketing presence, having a WhatsApp API as your online digital communication channel will prove to be extremely beneficial to your company and if you’re interested, we’re here to help you find out just how!